Download a Booking Form PDF   Booking Form.pdf

CONDITIONS OF HIRE

• 1. To make a booking. Please telephone to check availability on the dates you require. We will then send a booking form which you must complete and return, with your cheque, within 7 days. All reservations are contractually binding when made either by telephone, in writing or by any other means.
• 2. Confirmation of Booking. A deposit of £80 per week, or short break is required to confirm your booking. However, if you are booking within 5 weeks of your holiday then payment must be made in full at the time of booking. We will acknowledge confirmation of your booking on receipt of payment.
• 3. Balance Payment. The balance of your payment is due at least 5 weeks prior to holiday commencement.
• 4. Care of the Property. A condition of booking is that the apartment is treated with care and respect, and that it is left is a clean and tidy condition. Please report any damage/breakage so that it can be repaired or replaced prior to the next guests coming in. Damage/breakage caused through neglect may be charged for, in this case we will contact you within 14 days.
• 5. Number of Occupants. The maximum number of persons using the apartment is 5. If this number is exceeded without prior agreement you will be asked to vacate the apartment and no compensation/refund will be offered.
• 6. Arrival and Departure. Holidays are from 3pm on arrival day until 10am on departure day. We will try to be flexible if you have special requirements, for example young children or babies. Please discuss your requirements with us prior to your holiday.
• 7. Pets. Pets are welcome in the apartment by arrangement, and on the understanding that no sign of the pet is evident, in the apartment or garden at the time of departure. Pets are not allowed in the bedrooms, or to be left alone in the property.
• 8. Travel Cot and Highchair. These are not available las standard, but we may be able to provide them by arrangement.
• 9. Alternative Booking. In the unlikely event that the apartment is not available, or rendered unsuitable (by fire, for example), all rent and charges paid by the holidaymaker will be refunded in full.
• 10. Access. The apartment owners or their representative shall be allowed access to the property to carry out repairs etc. We will advise you as soon as possible of the date & time access is required.
• 11. Key Collection. You will be notified of the key collection point with acknowledgment of booking confirmation.
• 12. Complaints. Should you have any cause for complaint, please notify the apartment owners during your stay, whereupon, if possible, the matter will be resolved straight away. Regrettably no claim can be accepted after a holiday has been completed as it is too difficult to investigate properly.
• 13. Website Information. The apartment owners do their best to ensure the accuracy of the information provided, and do not accept liability for breakdown of any facility (electrical, plumbing etc) beyond their reasonable control.
• 14. Holiday Cancellation. Refunds cannot be offered in the event that you need to cancel your holiday and you remain liable for the full balance. You are strongly recommended to take out third party holiday insurance. If, however, we are able to subsequently re let the apartment, then those monies received will be forwarded to you, less a £30 administration charge.
• 15. Limit of Liability. Use of the apartment is entirely at the holidaymakers own risk. No liability is accepted for any loss, sickness or injury, howsoever caused, to any member of the party, or to any car or possessions